Hair Product Disclaimer Policy
Hey GORGEOUS welcome to SHILOH TEMPLE TRESSES.This Hair Product Disclaimer applies to all hair products that you purchase on our website at https://stt.hair/ . By purchasing from our store, you acknowledge and agree to the following terms and conditions:
Product Description and Color Variations
- We strive to ensure that the product descriptions, images, and colors are as accurate as possible. However, due to differences in screen settings, lighting conditions the product may slightly differ from what is shown on the website.
- We recommend consulting product descriptions and customer reviews, where applicable, before making a purchase decision.
Hair Product Performance
- The performance of hair products, may vary based on individual care, usage, and the hair care products used in conjunction with them. We cannot guarantee that the hair products will behave or perform identically for all users due to varying hair routines, and personal care habits.
- For human hair products, natural shedding, slight tangling, and minor texture changes are normal, particularly with prolonged use or exposure to heat and chemicals.
Allergic Reactions
- Some individuals may have allergies or sensitivities to certain materials or ingredients used in hair products.
- We are not liable for any allergic reactions or skin sensitivities resulting from the use of our products. Customers should consult with a dermatologist or healthcare provider if they have concerns.
Hair Care and Maintenance
- Proper care and maintenance are essential for the longevity and appearance of hair products. We strongly recommend following the care instructions provided with each product, including washing, conditioning, and heat styling guidelines.
- Failure to follow proper maintenance instructions may result in damage, reduced product lifespan, and compromised performance, for which we are not responsible.
Professional Installation and Styling
- For products that require installation, therefore we recommend seeking the assistance of a professional hairstylist. Incorrect installation can lead to hair damage, scalp irritation, or improper fit.
- We do not assume any liability for damage or injury resulting from the improper application or installation of our hair products.
Chemical Treatments and Alterations
- The application of heat, dye, bleach, or any other chemical treatments to our hair products is at the customer’s discretion and risk. We cannot guarantee the quality, performance, or durability of products that have been chemically treated, as this may alter the original condition.
- Chemical or heat damage resulting from customer use is not covered under our return or exchange policies.
Product Warranty and Defects
- We stand by the quality of our products and offer a limited warranty on manufacturer defects (e.g., stitching issues or significant damage upon arrival). This warranty does not cover normal wear and tear, improper use, or damage caused by the customer.
- Claims regarding defective products must be submitted within 10 business days of receiving the order, along with proof of the defect photos or videos.
Limitation of Liability
- Under no circumstances will SHILOH TEMPLE TRESSES be liable for any direct, indirect, incidental, special, or consequential damages arising from the use, installation, or alteration of our hair products.
- We disclaim all warranties, express or implied, including but not limited to the implied warranties of merchantability and fitness for a particular purpose, except where such disclaimers are legally prohibited.
Amendments to this Disclaimer
We reserve the right to modify or update this Hair Product Disclaimer at Any Time. Any changes will be effective immediately upon posting to the website, and customers will be bound by the updated policy for any future purchases.